PridlyRecipes › Orders and customers
Mark an order shipped
Change a status and add a private note, after a preview.
Ask Pridly
Which orders were paid more than 3 days ago but not shipped? Mark #886 as shipped and add the note "Shipped via DHL, tracking 123".
Claude shows a standard caution note on any ready-made question. That is normal; press send.
What you will get
- The list of waiting orders
- A preview of the status change and the note
- A warning that PrestaShop e-mails the customer when an order is marked shipped
Good to know: Notes are private notes on the order. PrestaShop cannot send a note to the customer through its API. Refunds stay in PrestaShop.
Then you can say
- “Undo that change”
- “Show change history”
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